Privacy Policy

This policy describes how CopperHome Srl collects, uses, and protects personal data submitted through this website, in compliance with Regulation (EU) 2016/679 (GDPR).

Effective date: 1 January 2025 — Last updated: May 2026

Data Controller

CopperHome Srl
Via Tortona 33, 20144 Milan, Italy
P.IVA IT04827631009
Email: info@copperhome.eu
Telephone: +39 02 8145 8300

What Data Is Collected

This website collects only the following categories of personal data:

  • Contact form submissions — when you use the enquiry form, we receive your name, email address, and telephone number (if provided). This data is used solely to respond to your enquiry.
  • Server logs — the web server automatically records your IP address, browser type, referring page, and pages visited. Logs are retained for 30 days for security and diagnostic purposes only.
  • Essential cookies — a single cookie stores your cookie consent choice (accept or reject). This cookie contains no personal identifier and expires after 12 months.

What Is Not Collected

This website does not use Google Analytics, Facebook Pixel, or any third-party advertising or tracking technology. No profiling is conducted. No data is sold or shared with marketing providers.

Legal Basis for Processing

  • Contact form data: Article 6(1)(b) GDPR — processing necessary to respond to your request.
  • Server logs: Article 6(1)(f) GDPR — legitimate interest in website security and diagnosis.
  • Cookie consent record: Article 6(1)(c) GDPR — compliance with ePrivacy obligations.

Data Retention

  • Contact form data is retained for up to 24 months, then deleted.
  • Server logs are retained for 30 days.
  • Cookie consent records are retained for 12 months.

Data Sharing

Personal data is not shared with third parties except where required by law or by a court order addressed to CopperHome Srl. Web hosting is provided by Hetzner Online GmbH (Germany), which acts as a data processor under a GDPR-compliant data processing agreement.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (right to erasure), where no legal retention obligation applies.
  • Object to processing based on legitimate interest.
  • Lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali).

To exercise any of these rights, write to info@copperhome.eu. We respond within 30 days.

Cookies

This site sets one first-party cookie:

  • ch_cookie_consent — stores your accept/reject choice. No personal data. Expires after 12 months. Set on the homepage only.

No third-party cookies are set by this website.

Changes to This Policy

Material changes to this policy will be announced on this page with an updated effective date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Last reviewed: May 2026